Protect your privacy

These terms are valid from May 25, 2018.

BASIC INFORMATION

The manager of your personal data is our company

L.W.S., s.r.o.

Drieňová 3

821 01 Bratislava

IČO: 35775521

Responsible for the protection of personal data is Ing. Alexander Wohlstein. If you have any questions regarding the use of your personal data or you wish to exercise your rights described in this document, you can contact the person responsible by e-mail at info@alaindelon.co.uk or in writing at our company address.

WHETHER SPECIAL DATA ARE WE COLLECTING

If you order goods or services with us, we collect, in particular, data that is marked as mandatory in the ordering process. Required information is only those without whom we can not provide your order, such as your name, email address, telephone number, delivery address, and the subject of the order itself.

After the delivery of the goods, you may receive an e-mail asking us to evaluate the purchased goods and our services.

If you contact us by phone or e-mail, we will also process your personal information in this communication.

In order to improve our services, personalization and marketing, we use cookies and similar tools. For more information, see Cookies.

COOKIES

Cookies are text files that are stored on your device. They can store any information, e.g. remember that you are logged in or the shopping cart content.

The length of time these files are stored may vary. Some cookies are deleted as soon as you close your browser window, others remain stored on your device for several days or months.

WHETHER FOR USE COOKIES

Technical and functional cookies: ensure that our store functions properly (for example, to create a customer account, log in, or insert items into your cart).

Analytical cookies: Helps us collect traffic, search, and movement data on our site. We can help them improve our online shop. Data in them is anonymized. With these cookies, we use the following third party solutions:

Marketing cookies: We use to show you the content of your interest on our site and also to show your ad based on your interests. We also may use this information to display your ad on other websites when we consider it relevant to you. With these cookies, we use the following third party solutions:

WHAT YOU CAN COMPLETE WHEN COOKIES WILL BE PROCESSED

Common browsers have settings where you can completely disable selected cookies or even completely disable cookies. However, please note that some features may not function correctly if you delete or disable technical or functional cookies.

To restrict or disable each partner's cookies, you can use the tools provided on the links listed in the table above.

LEGAL BASES FOR PROCESSING PERSONAL DATA

Contract performance: when ordering goods or providing other services. These are mostly billing and delivery addresses or contact details.

Fulfilling our legal obligations: Keeping your data about you and your order in our accounts, or making data available to government and other bodies that supervise our business or deal with disputes or enforcement.

Right interest: to improve and personalize our services and some marketing activities. Due to legitimate interest, we process in particular the personal data we process automatically and cookies. You may object to this data processing on the contact details listed in {0}.

Assent: when sending business notifications or other forms of marketing. Every given consent is voluntary and you can revoke it at any time, but this does not affect the legality of processing prior to its removal. You can manage your approval within your http://www.alaindelon.com/reporting account or you can contact us for a disclaimer from the business alert recipients.

ACCESS TO THIRD PARTIES

On delivery of the goods: the transport company we cooperate with. This is the delivery address and contact details, and in the case of a cash on delivery also the amount to be paid. The carrier is authorized to process the personal data we pass on it only for the purpose of delivering the goods.

For external data processing: the partners we work with. They process the data for us based on our instructions and in accordance with this document. Our suppliers comply with all the necessary security, technical and organizational measures to provide the required protection for personal data.

For analytical and marketing services: partners who provide us with analytical and advertising services. They may use cookies and similar technologies to collect data about your preferences and use of our site. Learn more about these tools in the Cookies section.

For legal reasons: a state authority or other authorized body, as long as we have an obligation to hand over your personal data to us. In the case of our rights or our defense, your personal data may be transferred to another person (eg a lawyer).

WHY WE PROTECT YOUR PERSONAL DATA

Personal data that are necessary for the proper provision of services or the fulfillment of our obligations shall be processed for a period of time determined by or in accordance with the relevant legislation.

In the case of personal data processing based on our legitimate interest, we store the data until the reason for its processing is removed. Usually for a maximum of 5 years.

In the case of personal data processing on the basis of consent, your personal information will generally be processed for a period of 5 years or until the consent is withdrawn.

SAFETY OF PERSONAL DATA

We take great care to protect your personal data and we work hard to keep your personal information safe. We also strive to use security, technical and organizational measures that provide sufficient security with respect to the state of the art, and regularly update the measures we take. All communication between your device and our site is encrypted. We protect the database containing personal data from damage, destruction, loss and misuse. We store your username password in a hashed form so that it is not possible to decrypt it even if it is obtained by an unauthorized person.

WHAT YOU HAVE RIGHTS

We have multiple rights to process your personal data. If you exercise any of these rights, we will notify you of the requesting facility within 30 days from the date of delivery to us.

To use your rights, please send us an e-mail or a written request to the contact information provided in the Basic Information section.

RIGHT TO ACCESS DATA

You may ask us to provide you with an overview of the personal data we process about you. We will provide you with information about what data we process about you, the purpose for whom it was provided, and how long it will be stored.

DATA TRANSFERRENCE RIGHT

You may ask us to send you personally identifiable information about you in a readable format.

RIGHT TO REPAIR

If you believe the personal information we process about you is incorrect, you can ask us to correct it. However, it is easy to implement your data correction within your account.

REMOVAL LAW (EMPTY)

You can ask us to delete your details. Deletion will not affect data that we must legally store. At the same time, we will inform the other recipients of your personal information that you have exercised the right to delete and should remove all your personal data if technically possible with regard to available technology and costs.

LAW ON LIMITATION OF PROCESSING

You may ask us to temporarily restrict your processing in the following cases:

if you deny the accuracy of your personal information
if your personal data is processed illegally
if we no longer need your personal data for processing, but you need it for your own purposes to demonstrate, enforce or defend your legal rights
if you wish to process your personal data on our legitimate interest
 

LAW FOR REFLECTING A COUPLING

You have the right to object to the processing of your personal data, which is performed on our legitimate interest (see the Legal Basis for Personal Data Processing), for reasons related to your particular situation.

ADDRESSING COMPLEX

If you believe your company's processing of your personal data is unlawful, you have the right to file a complaint with the Privacy Office. However, we will be very happy if you will deal with such cases first with us. Please contact us at the contact information provided in the Basic Information section.